Case Studies

Case 1: Unleashing Potential for a Team

Client Situation:

A multinational organization had embarked on an extensive shift in organizational culture and function. Under the leadership of a new president, the organization was moving from a low-pressure climate that valued seniority and focused on past successes to a forward-focused approach that raised the performance bar for the organization and all its employees.

A manager new to the organization was charged with leading a team within the international division. With a mix of long-term employees and newly hired, younger employees, the new team needed to integrate its varied personalities into a dynamic, functional group.

Solution:

Cooke Consulting Group met with all employees individually to assess how to best enhance their team effectiveness. We designed an offsite workshop to address their issues (understanding reactions to change, clarifying a vision that incorporates change the organization requires, learning about individual differences and appreciating what those differences bring to the overall team). We also coached management on how to continue and sustain the team development process after the workshop.

Results:

Formerly skeptical team members were extremely satisfied with the process. They felt relationships were stronger, they better understood the work to be done and they believed their team truly had the potential to achieve the organization's overarching vision for their function. One individual commented, "It was the best session I ever attended." Management was impressed with the team's progress during the offsite meeting. The team continues to build upon the foundational work accomplished through this process to unleash the potential of the team as a whole as well as its individual members.

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